RefectoCil FAQ
Learn how the TWO GO Pen works, how long the results last, how to choose a shade, and how to use it safely at home.
Product Basics
What is the RefectoCil TWO GO Pen?
The RefectoCil TWO GO Pen is a two-step eyebrow tinting pen that tints brows at home in about 3 minutes, with results lasting up to 4 weeks per application.
Unlike traditional brow tints, there is no mixing required. Apply the color pen, follow with the developer pen, and wipe away. Each set provides up to 20 applications.
How is the TWO GO Pen different from an eyebrow pencil?
An eyebrow pencil adds temporary makeup that washes off daily, while the TWO GO Pen tints your brow hairs and the skin beneath them so the color can last up to 4 weeks.
There is no daily filling-in, and the tint is waterproof and smudge-proof once applied.
How is the TWO GO Pen different from a salon brow tint?
The TWO GO Pen uses professional RefectoCil tint technology in a pre-measured pen format that can be used at home without mixing bowls, cleanup, or an appointment.
One set provides up to 20 applications, which can cover roughly a year of regular tinting.
Who makes the TWO GO Pen?
The TWO GO Pen is made by RefectoCil, an Austrian brand that has been used by lash and brow professionals for decades.
In Canada and the United States, it is distributed by CBON Group, RefectoCil’s North American Master Distributor.
Results & Longevity
How long does the TWO GO Pen tint last?
Results last up to 4 weeks per application. The skin tint fades gradually over the first several days, while the brow-hair tint can continue holding color for several weeks.
Most users reapply the product every 3 to 4 weeks.
How many applications do you get from one TWO GO Pen?
Each TWO GO Pen set provides up to 20 applications. At one application every 4 weeks, one set can cover roughly a full year of brow tinting.
Is the TWO GO Pen waterproof?
Yes. Once applied, the tint is waterproof and smudge-proof. It stays in place through swimming, sweating, workouts, and rain.
How long does the TWO GO Pen take to work?
The process takes about 3 minutes from start to finish. Apply Step 1, follow with Step 2, allow the tint to process briefly, and wipe the brows clean.
Colors & Choosing a Shade
What colors does the TWO GO Pen come in?
The TWO GO Pen is available in Natural Brown and Black Brown. Natural Brown suits softer looks, while Black Brown provides stronger definition.
Which TWO GO Pen shade should I choose?
Choose Natural Brown for blonde, red, or light-to-medium brown hair. Choose Black Brown for dark brown or black hair, or for more contrast.
Will the TWO GO Pen look natural?
Yes. It tints your existing brow hairs rather than drawing over them, creating the appearance of naturally fuller and darker brows.
How to Use
How do you use the RefectoCil TWO GO Pen?
- Apply Step 1 to clean, dry brows.
- Apply Step 2 over the tinted area.
- Let it process, then wipe away the excess.
No mixing or rinsing is required.
Do I need any experience to use the TWO GO Pen?
No experience is required. The applicator provides precise control, and the two-step system is pre-measured.
How often should I reapply the TWO GO Pen?
Most users reapply the TWO GO Pen every 3 to 4 weeks, once the tint begins to fade.
Can I fix a mistake during application?
Yes. Wipe away excess tint promptly before it fully develops. Work on one brow at a time for better control.
Safety & Skin Compatibility
Is the TWO GO Pen safe for sensitive skin?
The product is dermatologist- and ophthalmologist-tested. A patch test 24 to 48 hours before the first full application is still recommended.
Is the TWO GO Pen vegan and cruelty-free?
Yes. The RefectoCil TWO GO Pen is vegan and cruelty-free.
Can contact lens wearers use the TWO GO Pen?
Yes. The product is ophthalmologist-tested and described as suitable for contact lens wearers.
Should I do a patch test before using the TWO GO Pen?
Yes. Test a small amount 24 to 48 hours before use. Discontinue use if you experience redness, itching, irritation, or swelling.
Ordering, Shipping & Support
How much does the TWO GO Pen cost?
The RefectoCil TWO GO Pen is listed at $49.95 with free shipping across Canada and the United States.
Does the TWO GO Pen ship to Canada and the US?
Yes. The TWO GO Pen ships free across Canada and the United States.
Where can I buy the RefectoCil TWO GO Pen?
The TWO GO Pen is available at twogopen.com.
What other RefectoCil products go with the TWO GO Pen?
- Lash & Brow Booster
- Care Balm
- Styling Gel
- Brow Highlighter Set